Lash Policy

Please carefully read all information below before booking any appointment.
  • New clients are required to pay a $30 non-refundable booking deposit to secure your spot that will go towards your final payment.
  • If you are more than 15 minutes late to your appointment, your appointment will be cancelled and another deposit will be required to book.
  • 72 hours notice is required to reschedule an appointment. (One-time transferable) Failure to do so will result in your deposit being forfeited and a new deposit will be required.
  • If you no-show without giving any notice, you will be charged 100% of the full-service value.
  • Price is subject to change without notice.
  • All services instructions are sent out in a email confirmation once the booking is complete. It is the client’s responsibility to follow all instructions.
  • No refunds on services. 


  • Arrive with clean lashes – meaning no makeup residue (eyeliner, mascara, eyeshadow etc)
  • Avoid caffeinated drinks 2-3 hours before your appointment.
  • Lashes need to be at least 50% intact to be considered a fill. Anything over 4 weeks will be subject to an additional charge. Be sure to apply ” Over 3 weeks fill” in the add-ons when booking.
  • We do fill other lash technician work. We charge a one-time fee of $25 + GST. If their quality work does not meet our standards we may ask to remove them and a new set will be required.